The newly formed digital leadership team wanted to create a common understanding of Digital’s Mandate, explore opportunities to optimise ways of working across Digital and re-define core elements of the Operating Model
I enjoyed working with WhartonBC and in the last workshop it really came together. Their deliverables were well thought through and provided good positioning to the team. The work gave us impetus and what we need to drive the change forward
Digital Chief of Staff
To achieve this, we:
Defined and agreed delivery lifecycle cross functional working principles
Re-defined core elements of the Operating Model
Defined the Service Delivery Framework
Created a common understanding of Digital’s Mandate
Identified the Transformation Journey and clarification of the key enablers
Designed and facilitated a series of workshops to bring together stakeholders and align agreement to a common Organisation Design
