• People
  • Experience
  • Insights
    • Insights
    • Covid-19
  • Expertise
  • Culture
  • Get in touch
  • People
  • Experience
  • Insights
    • Insights
    • Covid-19
  • Expertise
  • Culture
  • Get in touch

Redesigning the AfterSales function for VWG UK

As part of a desire to become a lean organisation and create a fit for the future structure, this automotive firm wanted to redesign their AfterSales function to drive greater collaboration, a future focused strategy and generate efficiencies

We loved working with Wharton, they were very professional and easy to do business with. Wharton had a high level of accuracy in their playback, with great detail in the design and model. We also praise their level and quality of work in delivery, providing us with 8 models to consider.

HR Director, Automotive

To achieve this, we:

  • Reviewed the ‘As-Is’ structure for efficiencies
  • Defined the ‘To-Be’ mandate and capabilities required
  • Proposed 8 alternative high level ‘To-Be’ designs for consideration
  • Facilitated the selection of the top 2 ‘To-Be’ design options
  • Led the cocreation of a detailed design for the preferred option
  • Tracked the efficiency savings to inform the business case
  • Developed an implementation plan

Other Experience

  • Adapting to Virtual Working
  • Aligning leadership identity and goals
  • Building employee engagement
  • Designing a future proof organisation
  • Designing a Human Capital operating model

Maximise your potential through your people

We work with you to deliver lasting change.

Contact Us
Previous
Next
Cyber Essentials Goldman Sachs Alumni Business Culture Awards Winner 2019 Business Culture Awards Winner 2020
©Wharton Business Consulting 2021
  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Site by ORCA