Case study

Helped a challenger bank optimise its leadership for growth

Summary

A leading challenger Bank wanted to ensure its senior leadership was optimised to drive the organisation forward following the appointment of a new CEO and a refreshed strategic direction. Through a series of tailored, transformative interventions, the team were supported to:

  • Undertake an insightful and honest diagnostic review of current performance to identify strengths and areas for enhancement
  • Explore team dynamics and ways to optimise individual and group strengths through engaging team events
  • Strengthen capability to have candid conversations
  • Align behind key cultural principles and plan collective action to deliver these into the business
  • Cascade this insight into ExCo -1 level to strengthen overall leadership capability across the organisation.

Outcomes delivered

  1. Targeted action plan to deliver key cultural principles with clear shared accountability
  2. Identification of individual and Executive team strengths and strategies to enhance these
  3. Improved conversations at ExCo and ExCo-1 levels on strengths and mutual performance expectations

Results

  • Targeted action plan to deliver key cultural principles
  • 18 candid ExCo pair conversations to optimise collaboration
  • 25 senior leadership supported to identify and articulate working strengths and gaps